Terms of Sales




Prices

All prices quoted are in US Dollars. Prices are F. O. B. Malaysia ie. Excluding packing costs, freight costs & cost of export documentation. Due to prices of discus are seasonally affected, IDF reserves the right to amend the price list without prior notice. However, we will confirm the prices upon customer's request.


Minimum order quantity

A minimum 6 boxes of discus. 
(100kg required by airline to enjoy special commodity freight rate)


Transportation Charges

a. Air Freight (variable, dependent on landed airport per kg). IDF uses standard 60 x 40 x 27 cm(TALL M) I.A.T.A. approved styrofoam container of each approximately 18 kg.

b. Documentation & Handling:
i. Certificate of Origin (if applicable).
ii. Certificate of Health.
iii. Handling charges, forwarder and transportation to cargo.

c. Packing Fees $8 per box/carton. (WAIVED start from 2015!)


Payment

Advanced payment must be made prior to shipment.
Payment must be fully paid and sufficient to cover freight charges, cost of goods, packaging costs and charges incurred on documentation. All overseas bank charges are for the account of buyer.
All payments must be made by means of Telegraphic Transfer(TT) to following account:

Bank account name: IDF AQUARIUM TRADING
Bank account number: 3982512432
BANK's Address: PUBLIC BANK BERHAD CHEMOR PERAK


Guarantee & Claim

Under normal flights,DOA (death on arrival) of the fish normally will not exceed 5%. For DOA exceeding 5%, buyer should report and submit the bad shipment / Discrepancy forms to the carriers immediately. For our verification, a copy of the discrepancy form and photographs of each of the dead fish must be sent to us immediately. Compensation, in this case, will be the replacement of dead fish(es) during the next shipment.
However, if DOA of the fish occurred due to flight delays or mishandling by the airline, we will not be responsible for compensation. Instead, buyer should lodge their claims directly to the relevant airline. In case of DOA due to delays in clearance, we will not liable for
compensation.