Order Procedure





Step 1

 
Please contact us through email: kwants@idfdiscus.com.my.
we will send you our updated order list for your viewing.


Step 2

To make your order, please kindly fill in the order list sent to you, which serve as your purchase order (PO). the PO shall include:

a.

Name of customer's company(or person's).

b.

Address of customer's company.

c.

Name and contact no. of person who is liable for the order made
(Email, office, mobile and fax numbers).

d.

A list of discus that customer would like to order. Please fill in order list by specifying (a) specific code number of the discus ;(b) discus size and;(c) specific quantity

e.

Destination airport.

f.

Expected date of delivery.

PO could be sent to us via email: kwants@idfdiscus.com.my

 
Step 3

Customer's PO being received by us and we will revise your order by checking our stocks. We will send you a proforma invoice (a summary of your order with the total amount due) shortly.


Step 4

Customer receives our proforma invoice. If you would like to change your order, now it's the time, notify us and get us another PO. If not, customer should proceed by making payment to us. Your payment should be bank Telegraph Transfer to the following account:
Bank account name: IDF AQUARIUM TRADING
Bank account number: 3982512432
Bank's Address: PUBLIC BANK BERHAD CHEMOR PERAK


Step 5

Once we receive you payment, we will then start arranging the flight schedule with our forwarding agents. We will apply the Certificate of Origin and Certificate of Health from Fisheries Department of Malaysia.


Step 6

We will scan and email you the following documents for your custom clearance:
a. Original Invoice
b. Certificate of Origin
c. Certificate of Health
d. Air Way Bills(AWB)
e. Other supporting documents


Step 7

Your discus arrive at your country.